FAQ After You Have Found a Roommate

If I want a background check for my potential roommate, do I pay for it or does my roommate?

Depends.

Landlords can charge potential tenants for credit and background checks.

If you are the current tenant looking for a roommate to share your place, you can ask the potential roommate to pay the fee to get a background check. If this is a criteria to rent your room, make sure you are up front about the costs and the plans for the background check so there are no disputes on who has to pay.

If you want to screen the person who you will be moving in with, you can ask them to pay the fee. Make sure this is agreed upon. Depending on the situation the role of who pays may be reversed.

Protect your belongings by ordering a background check through RoommateShop here!

What happens after I suspend my account?

When you suspend your account, it takes deactivates your roommate profile on our site. You can reactivate it at anytime during the 90 day period if your roommate situation does not work out by logging into your profile.

What do I do when I find a roommate through RoommateShop?

If you find a roommate through our site in Denver, Boulder, Colorado Springs, Ft. Collins, Colorado mountain towns, Las Vegas, or Reno, Nevada. you should deactivate or "Suspend" your file so that others won't continue to contact you. You can do this by logging in and clicking on the "suspend my account" button. If you are having trouble with this, let us know by emailing us at Roommates@housinghelpers.com or calling 303.545.6000 during customer service hours